Answer the two questions....Strategic planning Essay

Answer the two questions....Strategic planning - Essay Example The decline in rates of repair can be demonstrated in the numbers and the industry is growing smaller and smaller rather than growing globally (Street, 2012). In the past decade, more than four thousand businesses that dealt specifically with repair have had to close their businesses in the US alone with the decline largely affecting service centers that dealt with consumer electronics as more than ten thousand shops have closed or have sought other businesses that are more profitable. The service technicians with an ability to deal with consumer electronics, small appliances and household electronics are becoming more difficult to find and this somewhat restricts the rate at which shops are able to service high-end appliances. If technicians with appropriate training are not available, then the owners of the service shops are not able to remain ahead of their competition or expand their operations globally through attracting the appropriate forms of repair jobs. Without a sufficient number of repair jobs on high-en appliances, the owners of shops cannot be able to afford employing the best and most skilled technicians. In the recent past, most consumers are keen on having their products, which are covered by warranties, repaired at authorized service shops (Bostick & Freese, 2012). Usually, there are businesses which are ran privately while having contracts with the manufacturers of specific products, with the service technicians being trained by the manufacturer s themselves. Every so often, industry associations provide sponsorships for trade shows that provide opportunities for manufacturers to offer seminars so that owners of repair shops and their technician can be certified and re-certified. *.. Analyze the impact of national context as it pertains to the appliance repair industry. Does national context help or hinder these companies in achieving a competitive advantage in the global marketplace? The American market for home appliance has gone through